Easology Support Dashboard

Marketing Source

How did they hear about Easology?

If known, please provide details:

Please advise delivery will currently take up to 2-3 Business days (UK customers) / 3-5 Business days (Irish customers)

I have informed the customer

Customer would like to receive product updates, tips, and special offers from Easology by email (optional).

Select where the customer is ordering from:

🇬🇧

United Kingdom

GBP (£)

🇮🇪

Ireland

EUR (€)

Select Products

Samsung Galaxy A16

£269.00

Samsung Galaxy A17 5G

£319.00

Samsung Galaxy Tab A11+

£329.00

Order Items

No items added yet

Total: £0.00

Customer Details

First Name *

Last Name *

Customer Email – if no email, enter orders@easology.net *

Mobile phone number – if no mobile, enter landline number *

Landline phone number (optional)

Street address (Start with postcode) *

Address Line 2

Postcode

City

Country

Billing address is different from delivery address

Payment Details

Order Summary

Customer: --

Items: 0

Total: £0.00

Stripe Payment Successful?

Does the customer require a call back? *

Customer Email — if no email, leave blank

Mobile phone number — if no mobile, leave blank

Other phone number (e.g. Landline)

Is the caller calling On behalf of someone? (OBO) *

Customer First Name *

Customer Last Name *

Category *

Please share the problem or question that the customer would like help with

Customer Email — if no email, leave blank

Mobile phone number — if no mobile, leave blank

Other phone number (e.g. Landline)

Is the caller calling On behalf of someone? (OBO) *

Customer First Name *

Customer Last Name *

Address line 1

Address line 2

Post Town

County

Postcode

Country

Does the customer want us to arrange a collection? *

Yes No

I have given the customer the returns address *

I have informed the customer

Please put the name and address of the customer who purchased the product(s) on a piece of paper inside the parcel *

I have informed the customer

Please ensure all lock passwords / passcodes are removed (if products are returned locked this will invalidate the refund) *

I have informed the customer

Any other details

New Order, General Support & Returns Forms

Marketing Source

Select where the customer is ordering from:

Select Products

Order Items

Customer Details

Billing Address

Payment Details

Order Summary

Support request submitted

Return request submitted